Privacy policy

Last updated: July 2026

This Privacy Policy explains how Zelvios, operated by Edmund Paluchowska ("we", "us", "our"), collects, uses, and protects your personal information when you visit zelvios.store or place an order with us.

1. Business Information

Edmund Paluchowska
Mokotowska 61
00-533 Warszawa, Poland
Email: contact@zelvios.store

2. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal details: name, email address, phone number, billing and shipping address.
Order information: products purchased, order value, payment method used.
Payment data: payment transactions are processed by our third-party payment provider. We do not store your full credit card number or payment credentials on our servers.
Browsing data: IP address, browser type, device information, pages visited, and referral source, collected through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Communicate with you about your order, including shipping updates and customer support.
Improve our website, products, and services.
Prevent fraud and maintain the security of our store.
Comply with legal obligations.
Send you marketing communications, only with your prior consent. You may opt out at any time by clicking the unsubscribe link in any marketing email.

4. Sharing Your Information

We share your personal information only with third parties necessary to operate our store and fulfill orders, including:

Payment processors (to handle transactions securely).
Shipping carriers such as InPost, UPS, and DHL (to deliver your orders).
Analytics providers such as Google Analytics (to analyze website usage).
Our e-commerce platform provider, Shopify (to host and operate this store).

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

5. Cookies & Analytics

This website uses cookies to enhance your browsing experience and to collect anonymized usage data through tools such as Google Analytics. You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law (for example, tax and accounting records). When your data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions.

8. Your Privacy Rights

United States Residents

Depending on your state of residence, you may have certain rights under applicable state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include:

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at contact@zelvios.store. We will respond to verifiable consumer requests within 45 days.

All Customers

Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data, subject to legal retention requirements.
Opt out of marketing communications at any time.

9. Children's Privacy

This website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Our business is based in Poland. If you are located in the United States, your personal information will be transferred to and processed in Poland. By placing an order, you consent to this transfer. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this page periodically.